RACGP AUSTRALIAN GP PRACTICE OF THE YEAR 2018
Ph: (07) 3714 9093
WELCOME!
Medeco Inala is a Bulk Billing Practice. We believe that as a General Practice we must make a massive contribution to the everyday lives of our community. We aim to not only expertly diagnose and treat physical ailment, but also support our community's collective wellbeing.
Practice Hours
Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: 8:30am - 12:00pm
After Hours Care
You can contact National Home Doctors Service on 13 7425 (13 SICK) from 4pm.
Services are bulk billed, and doctors available from 6pm Weekdays, midday on Saturdays, and all day on Sundays and Public Holidays.
In an Emergency
If you require urgent medical attention, please dial 000 for assistance and ask for an ambulance.
Appointment and Waiting Times
During surgery hours, appointments are available by calling (07) 3714 9093. Alternatively, you can book online here.
This ensures waiting time is kept to a minimum. All patients are provided with a standard appointment time but can obtain a longer appointment on request.
Walk ins are welcome.
Triage
On arrival please notify the receptionist on duty immediately should you be experiencing any of the following symptoms:
- Chest Pain
- Difficulty in Breathing
- Bleeding
- Convulsions
- Vomiting
- Severe Pain
Our Staff
Click below to find more information on
Our Services
This surgery is well equipped to perform ECG's, immunisations, minor procedures and a variety of other services. Please visit here for further information on our services; alternatively speak with our practice staff or doctors for further information.
Fee Structure
This practice offers bulk-billing to all holders of valid Medicare and Veteran Affair's cards.
Some visits attract a fee, e.g. Non-Medicare card holders, Commercial Drivers License and Pre-Employment Medicals.
Recalls
Recalls are triaged to the doctor and nurse who will then ring patient to arrange for a followup appointment. Our reception staff does not have access to your personal health information and cannot give results out over the phone.
Phone calls
All calls will be triaged to the nurse and cotors will be notified accordingly.
Repeat Prescriptions
An appointment is required for all prescriptions. Request for repeat prescriptions cannot be taken over the phone.
Closing the Gap
We offer Health assessments for patients who identify as Aboriginal or Torres Strait Islander.
Suggestions and Complaints
We welcome patient feedback. If you have a concern about the service you received, we request that you submit your concern in writing via our feedback form and place it in the box at the reception desk. All concerns will be addressed by our Management Team within 30 days.
The Office of the Health Ombudsman (OHO) can be contacted for assistance.
Phone 133 646 or visit www.oho.qld.gov.au
Chempro Chemist
Chempro Chemist (Inala Plaza) is located next to the surgery. Your prescription may be filled there, or the friendly staff can assist you with your other phrmaceutical needs.
